Although every effort has been made to ensure that your downloaded games are delivered and delivered on time, Samsung Mobile and Thumbtribe are ultimately dependent on various Telecommunication Infrastructure providers for timely delivery. Samsung Mobile and Thumbtribe can't be held liable for any inconvenience or damage caused by non-delivery or untimely delivery of requested or downloaded items. Furthermore, Thumbtribe can't be held responsible for any actions that may be taken by a recipient of download items sent with one of our services. Samsung Mobile and Thumbtribe will not be held liable for any offence or harm caused by an item and hence if you are unsure of the likely consequences of sending an item, please don't send it. The cost of the game will be added to your cellphone account. Errors are billed - so please be careful with your requests. Free minutes do not apply. Persons under 18 years of age must get the account payers permission before downloading content as all content has a cost associated with it. Please be aware of the following: The handset in question must support downloadable mobile applications; The handset model must be correctly identified to ensure that a compatible mobile application is requested; WAP must be correctly setup on the handset in question; There will be a network connection cost incurred while downloading the mobile application. This cost is your responsibility; Mobile applications require significant handset memory and your handset must have sufficient memory for the download to work. We would recommend that before downloading an application you ensure that your handset has free memory equivalent to twice the memory requirement of the application.
email customer care
help@thumbtribe.co.za or sms your query to 31978 (Standard Rates Apply)
